Contact

For technical questions or support needs, please feel free to contact us using the methods below

Support Form

Please feel free to consult us. Our specialized team will support you

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Tips before contacting us

• You can check solutions in Troubleshooting
• Please copy error messages accurately
• Screenshots help us respond more quickly

Support Information

Support Business Hours

• Weekdays: 9:00 - 18:00 (JST)
• Weekends & Holidays: Email support only
• Emergency: 24-hour email reception
• Response: Within 2 hours during business hours

Supported Languages

• Japanese: Full support
• English: Basic support
• Technical terms: Multilingual support
• Translation assistance: Available when needed

Please also refer to frequently asked questions

Before contacting us, you may find solutions in frequently asked questions